Shipping policy

At Rachie Shnay, each piece is crafted and packaged with care. We appreciate your patience as we prepare your order.

Processing Times

In-stock items: Ship within 1–3 business days.

Other items and custom pieces: Please allow 2–8 weeks for production and fulfillment.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Once an order is marked delivered by the carrier, Rachie Shnay is not responsible for lost or stolen packages.

International Orders

Customers are responsible for any customs duties, taxes, and import fees.

International transit and customs processing times may vary.

Local Pickup

Local pickup is available
Please email info@rachieshnay.com to arrange a pickup time.

Order Updates

You will receive a confirmation email with tracking details once your order has shipped.

For assistance at any point, please contact info@rachieshnay.com — we’re happy to help.