Refund policy
Our Policy:
Unfortunately, we do not accept refunds, however we will provide you with a store credit for up to 7 days after your purchase is received for a different item or for an exchange in size or color.
How do I start a return?
If you’d like to request a return, please email us at info@rachieshnay.com
Our team will review your request within 1–2 business days and follow up with next steps.
Cost:
We charge a $50 fee for all exchanges which includes shipping, restocking and resizing fees.
All custom orders are FINAL SALE and cannot be returned.
International Orders:
All international orders are FINAL SALE and cannot be returned.